Appointments

Appointments with the GP are bookable on the day. Please call or visit the surgery at 8.00am for a same day appointment.

You can also register with the practice to book appointments Online; please ask a member  of staff for more information.

You must have a booked appointment to see the doctor. Due to time constraints and high demand, we have a one person one appointment policy. Delay in attending Nurse & GP appointments are cancelled maximum 5 minutes if appointment delayed. 

Telephone Consultations

Are available for patients, who would rather speak to doctor over the telephone, for example an urgent, private medical matter that a routine GP appointment cannot be undertaken.

Cancellations & Lateness

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else, 12 Hour notice is required in order not to receive a Did Not Attend letter (DNA). 

Please attend your appointment on time. If you are more than 5 minutes late you may not be seen. It will be at the discretion of the clinician.

Register for Online Appointments

Before you can start booking appointments with the surgery or use any of the other features, you must first register your details so that you can be provided with a unique login username and password.

NOTE:  your personal information is kept safe and secure when using Online Appointments.

To Register:

1.  At the practice, inform the receptionist that you would like to register for Online Appointments.  After providing proof of ID (Photographic ID OR proof of address), you will be issued with a unique username or password, along with details of how to gain access to the website. If you telephone the surgery and ask to register, you will be told to come to the surgery to collect your login details.

2.  On your computer, using your normal internet browser, enter the website address given on your registration letter.  Alternatively you can use the link at the top of this page or by clicking on the REQUEST AN APPOINTMENT icon on the home page of our website.

3.  Login - using the name and password given to you.

NOTE:  for security purposes, if the information is not accurately entered, you will not be allowed access. The surgery is unable to access details of your username and password and if this is lost, you will need to contact the surgery and start the process again.  

YOU CAN NOW BOOK APPOINTMENTS ONLINE!

Once logged in you will be able to book, view and cancel appointments.

When you book appointments in this way, you will receive confirmation immediately.  There is no need to confirm it by phone or email - please just ensure you arrive promptly on the day!

Should you have any questions or comments about using Online Appointments, please contact a member of the team at the practice who will do their best to help you.

Home Visits

Please contact the reception before 10:30am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP.

You can also request a visit by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Extended Access

Minor Ailments Scheme

You may not always need to see your GP. The Pharmacy can treat one of the following conditions a community pharmacist can assess you and suggest the correct medication without needing a prescription.

• Athletes foot
• Cold
• Ear ache
• Headache
• Blocked nose
• Coughs
• Hay fever
• Sore throat
• Thrush
• Thread worms
• Teething (children under 3 months)

You will receive the correct medication sooner and your doctor will be free to see patients with more urgent problems. If the pharmacist decides that you need to see your doctor more urgently they will arrange this for you.