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Patient participation group

What is the Patient Participation Group (PPG)?

Our Patient Participation Group is here to enable patients and staff of New Otley Road Medical Practice and The Family Practice to work together to improve patient experience and ensure that our practice delivers the best care for our registered patients. The PPG represents the patient’s voice in decision making – we need your input and feedback!

As a member of our PPG, we will contact you by email to inform you of any news/changes, or anything which requires patient consultation (such as GP survey results, new leaflets, and patient changes etc.). Additionally, PPG meetings are held on a regular basis with other PPG members and staff from the surgery to discuss any important announcements/changes, to gain patient feedback and ideas which can improve the way our practice works.

We are currently looking to create a more diverse PPG, so all our patients’ and their needs are represented.

The aims of the patient participation group

  • To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
  • To improve the provision of health care.
  • To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
  • To provide assistance in development of new services.
  • To encourage a spirit of self help and support amongst patients to improve their health and social care.

Page last reviewed: 07 April 2026
Page created: 29 January 2025